How Indian Entrepreneur Build Mailatmars and competing Global Startups
Meet Ravi, the Visionary Founder of MailatMars: Revolutionizing Email Marketing
At WorldStartupNews, we are always on the lookout for entrepreneurs who are shaping the future of their industries. Recently, we had the privilege of interviewing Ravi, the founder of MailatMars, an email marketing platform that has been making waves in the digital marketing world.
Ravi’s journey is nothing short of inspiring. From a curious university student attending a seminar on Mailchimp to becoming the driving force behind a platform that now sends over 2 million emails monthly, Ravi’s story is a testament to innovation, resilience, and a deep understanding of market needs.
During the interview, Ravi shared his motivation to build MailatMars, which stemmed from identifying a critical gap in the email marketing landscape—most tools were either too complex for small businesses or lacked localized features for specific markets. He aimed to create a solution that was not only intuitive and accessible but also packed with powerful features like real-time analytics, audience management, segmentation, and advanced email editing capabilities.
Ravi’s commitment to solving real-world problems and his ability to adapt and learn from challenges have propelled MailatMars to become a trusted tool for businesses worldwide. Whether it’s his focus on human-centric personalization or his dedication to global compliance standards, Ravi’s approach to email marketing has set a new benchmark in the industry.
In the interview, Ravi also shared insights into the hurdles he faced as an Indian entrepreneur competing in a global market, his vision for the future of email marketing, and the principles that drive his success.
1. What inspired you to build MailatMars? Was there a specific gap in the market you aimed to address?
The inspiration to build MailatMars came during a seminar at my university. The speaker mentioned Mailchimp, a tool I was familiar with, and it made me realize the immense potential of email marketing software. However, I noticed a gap in the market: many tools were either too complex for small businesses or lacked localized features for specific needs.
At the time, I was also dissatisfied with my earlier projects, like SEO tools and blog themes, which weren’t scalable or impactful. I wanted to create something that not only solved realworld problems but also had the potential for widespread adoption.
With MailatMars, my vision was to create an accessible, intuitive, and affordable platform for businesses to manage their email marketing. By focusing on features like audience management, real-time analytics, segmentation, and template building, I aimed to provide a solution that made email marketing more efficient and effective, especially for businesses that found other tools overwhelming or didn’t deliver the desired results.
2. Can you walk us through the journey of developing MailatMars from scratch to a functional email marketing platform?
The journey started during my second year of university. Inspired by a seminar on Mailchimp, I set out to create my own email marketing platform. Initially, I underestimated the complexity and struggled with coding and design. The first version, called Auftera, had poor usability, but feedback from our first client helped us refine the product.
Over time, we improved the user experience, rebranded to MailatMars, and added key features like audience management, real-time analytics, and segmentation. Today, MailatMars sends over 2 million emails monthly and helps businesses achieve better conversions. The process taught me the importance of perseverance, feedback, and constant iteration.
3. What key challenges did you face in the early stages of development, especially as an Indian entrepreneur competing in a global market?
One of the biggest challenges was the lack of experience and resources. I didn’t know coding or how businesses operated, so the learning curve was steep. Building the initial version of MailatMars was a trial-and-error process, and the first prototype was far from user-friendly.
As an Indian entrepreneur competing in a global market, I faced skepticism about whether a product from India could match the quality of established global players. Another challenge was limited access to capital and mentorship, which made it harder to scale initially.
However, I turned these challenges into opportunities. Client feedback became a valuable tool for refining the product, and focusing on creating a simpler, cost-effective solution helped us stand out. Competing in a global market pushed me to deliver a product that’s not only functional but exceptional in its user experience and results.
The journey wasn’t easy, but it taught me resilience, adaptability, and the importance of continuous improvement.
4. MailatMars offers an advanced email editor with drag-and-drop functionality and real-time previews. What makes your editor unique compared to competitors?
Our editor is unique because it combines ease of use with powerful features. It offers advanced personalization for subject lines, preview text, and content, ensuring emails feel tailored to recipients. The drag-and-drop interface, coupled with real-time previews, makes building responsive emails effortless.
What sets us apart is our focus on simplicity without compromising functionality. Users can create professional, segmented, and optimized emails quickly while leveraging insights to improve performance. It’s a tool designed to save time and drive results, even for nontechnical users.
5. How does the analytics module of MailatMars help businesses make data-driven decisions for their email campaigns?
The analytics module of MailatMars is designed to give businesses a comprehensive view of their email campaign performance. It tracks key metrics such as open rates, click rates, bounce rates, and complaint rates, offering a clear picture of how each campaign is performing.
One of the most powerful features is the activity dashboard, which provides real-time insights into user engagement, including which links are being clicked and how recipients are interacting with the emails. This helps businesses understand what content resonates best with their audience.
Additionally, MailatMars allows users to export data into CSV files, making it easier to analyze and share the results across teams. The segmentation feature enables businesses to target specific groups of users based on their behavior or other criteria, making campaigns more relevant and effective.
With these insights, businesses can refine their strategies by adjusting content, optimizing sending times, and improving targeting, ultimately leading to better engagement, conversions, and ROI.
6. Personalization is critical in email marketing. How does MailatMars implement dynamic and human-centric personalization?
MailatMars takes personalization beyond just adding a recipient’s name in the subject line. We provide dynamic personalization across multiple levels to make emails more relevant and engaging for each individual.
Subject Line and Preview Text: Users can personalize both the subject line and preview text, ensuring each email feels tailored to the recipient right from the inbox. This simple touch improves open rates by making the subject feel more personal and contextually relevant.
Content Personalization: MailatMars allows businesses to dynamically insert personalized content within the email body, such as past purchase history, location, or behavioral data. This makes the email feel more human and less generic, increasing engagement by addressing the recipient’s specific needs and interests.
Segment-Based Personalization: Through advanced segmentation, businesses can create targeted campaigns based on user behavior, demographics, or past interactions. This ensures that the right message is sent to the right audience at the right time.
Time-Based Sending: Our platform can send emails based on a recipient’s past activity or time zone. This helps ensure emails are delivered when recipients are most likely to engage, further enhancing the personal feel of the communication.
Behavior-Driven Campaigns: By tracking user activity, MailatMars enables businesses to send follow-up emails or special offers based on how users interact with previous campaigns, making each communication more relevant and timely.
With these features, MailatMars helps businesses create email campaigns that feel truly human and are highly relevant to the recipient, ultimately driving better engagement and conversion rates.
7. Could you explain the importance of compliance in email marketing, and how MailatMars ensures adherence to global standards?
Compliance is critical in email marketing because it ensures that businesses are respecting the privacy of their subscribers, protecting against fraud, and adhering to regulations that govern digital communication. Non-compliance can result in fines, damage to brand reputation, and even the loss of email deliverability.
MailatMars takes compliance very seriously and implements several features to help businesses stay aligned with global standards like GDPR, CAN-SPAM, and other email marketing laws.
Bounce Rate and Complaint Monitoring: We actively monitor bounce rates and user complaints related to spam. If a campaign generates a high complaint rate, we flag it for review, helping businesses avoid blacklisting and ensuring they maintain a good reputation with email providers.
Anti-Phishing and Anti-Spoofing Measures: Phishing and spoofing are major concerns in email marketing. MailatMars checks scheduled campaigns for potential signs of phishing and spoofing, protecting both businesses and their subscribers from fraudulent emails.
Consent Management: Our platform ensures that businesses are collecting proper consent from their recipients before sending marketing emails. We also help users manage opt-ins and opt-outs effectively, ensuring they are compliant with data protection laws like GDPR.
Unsubscribe and Opt-Out Features: MailatMars includes built-in, easy-to-use unsubscribe options in every email. This allows recipients to easily opt-out of receiving further communications, which is a fundamental requirement of most email marketing regulations.
Data Protection and Privacy: MailatMars ensures that user data is stored securely and that all email marketing activities are done with full respect to privacy regulations. We keep the data encrypted and ensure that businesses comply with user consent policies, protecting both brands and their customers.
By implementing these measures, MailatMars helps businesses ensure their email marketing practices are compliant with global standards, fostering trust and protecting both their reputation and customer data.
8. In a crowded space of email marketing tools, what do you consider MailatMars’ biggest competitive advantage?
MailatMars stands out in the crowded email marketing space for a few key reasons:
Powerful Personalization: Unlike many platforms, MailatMars offers dynamic and deep personalization, not just for names, but for subject lines, preview text, and even email content. This level of personalization helps businesses connect with their audience on a much more individual level, improving engagement and conversion rates.
Compliance and Security: We go beyond basic spam filters by actively monitoring bounce rates, complaints, and phishing risks. This helps businesses protect their brand reputation and ensures higher deliverability. Our attention to compliance with global standards like GDPR and CAN-SPAM also gives users confidence that they are following the rules, which is critical in today’s regulatory environment.
Advanced Analytics: Our data dashboard goes beyond standard metrics, offering detailed insights into user behavior and email performance. The ability to export data and track key metrics, like click rates and engagement, empowers businesses to make informed, data-driven decisions that optimize future campaigns.
Ease of Use with Powerful Features: While many email marketing tools require steep learning curves, MailatMars offers an easy-to-use editor with drag-and-drop functionality, real-time previews, and responsive design—all without sacrificing the power of advanced features like segmentation and automation. This combination of ease and power appeals to both beginners and advanced marketers.
Time-Based Sending: Our unique time-based sending feature ensures emails are sent at optimal times based on user behavior, which significantly boosts engagement compared to sending emails at random or pre-scheduled times.
These features, along with our continuous focus on customer success, allow MailatMars to stand apart and offer businesses a more effective, secure, and user-friendly email marketing solution.
9. How do you ensure that the platform is user-friendly for both beginners and seasoned marketers?
At MailatMars, we make sure both new and experienced users can easily use the platform by offering:
Easy-to-Use Editor: Our drag-and-drop email editor is simple for beginners to create emails without any coding. It’s also flexible enough for advanced users to design customized emails.
Personalization Made Simple: Beginners can easily personalize subject lines and content, while experienced marketers can take it further with more complex personalization like dynamic content based on user behavior.
Automation and Segmentation: We provide easy templates and guides for beginners to set up automation and segments, but also allow advanced users to create more complex workflows and targeting options.
Powerful Analytics: For beginners, we focus on key metrics like open and click rates. More experienced users can dive into deeper insights, such as user activity and conversion tracking, to refine campaigns.
Support and Learning Resources: We provide tutorials, guides, and customer support for beginners. Advanced users can access detailed documentation and explore more complex features.
Simple, Clean Interface: The platform is designed to be straightforward, so it’s easy to navigate for anyone, no matter their experience level.
By combining simple tools with powerful features, MailatMars makes it easy for both new users and marketing experts to succeed.
10. MailatMars supports large-scale email campaigns. How do you address deliverability and scalability challenges?
At MailatMars, we focus on two main aspects—deliverability and scalability—to ensure your large-scale email campaigns reach the right audience without any issues:
Deliverability:
We ensure high deliverability rates by actively monitoring bounce rates, spam complaints, and the sender’s reputation. Our platform checks for potential phishing and spoofing issues, preventing emails from being flagged as spam. We also offer best practices for email
authentication (SPF, DKIM, DMARC), which help improve inbox placement and reduce the chance of emails being blocked or filtered.
Scalability:
Our infrastructure is built to handle large volumes of email without compromising speed or performance. Whether you’re sending a few hundred emails or millions, MailatMars scales automatically to support high-volume campaigns. We’ve optimized our system to ensure that emails are sent quickly and efficiently, even during peak sending times.
Segmentation and Automation:
To make scaling easier, we offer powerful segmentation and automation tools that allow businesses to send targeted emails based on user behavior. This helps improve engagement while reducing the need to send generic bulk emails to everyone, ensuring better results and fewer issues with deliverability.
Real-Time Monitoring:
We provide real-time tracking and analytics to monitor campaign performance. This helps users identify any issues with deliverability early, such as high bounce rates or low engagement, so they can adjust campaigns accordingly to improve results.
By focusing on these factors, MailatMars ensures that large-scale campaigns are both successful and efficient, with high deliverability and smooth scalability.
11. Could you share insights into MailatMars’ financial performance and how you’ve managed to sustain and grow the business?
MailatMars has experienced steady financial growth since its inception. Starting with a small client base during my university days, we now send over 2 million emails per month for businesses worldwide. Our growth has been fueled by:
Bootstrapping in the Early Stages: We kept costs low initially by focusing on core development and working closely with clients to improve the platform based on their feedback.
Client-Driven Revenue: Early clients played a crucial role in shaping the product and provided the initial revenue needed to scale operations.
Reinvestment in Innovation: Instead of spending heavily on marketing, we reinvested profits into product development to ensure MailatMars stands out with advanced features like powerful analytics, personalization, and compliance.
Competitive Pricing: Our pricing strategy makes enterprise-level email marketing accessible to small and medium-sized businesses, helping us build a loyal and diverse customer base.
Focus on Retention: We prioritize customer satisfaction by delivering value through features and support, ensuring high retention rates that contribute to recurring revenue.
This approach has allowed MailatMars to sustain itself financially and achieve consistent growth while remaining independent and customer-focused.
Now we looking for Startup india seed fund program and we will invest that fund into marketing.
12. How do you balance pricing to remain competitive while providing top-tier features?
At MailatMars, we carefully balance pricing by focusing on accessibility and value. Our approach includes:
Tiered Pricing: We offer multiple pricing plans tailored to different business sizes, ensuring startups and small businesses can access essential features while larger enterprises can leverage advanced tools.
Efficient Resource Management: By optimizing our development and operational costs, we maintain affordability without compromising on quality.
Feature Prioritization: We focus on delivering high-impact features like personalization, advanced analytics, and compliance monitoring that drive measurable results for our users.
Customer-Centric Innovation: Feedback from users helps us refine features, ensuring we provide exactly what they need without unnecessary overhead.
This strategy allows us to remain competitive while ensuring businesses get premium tools at an accessible price.
13. Building a tech platform requires a strong team. What is the culture like at MailatMars, and how do you retain top talent?
At MailatMars, we currently have a small, focused team—just myself and my friend Sanket Pawar. I handle the development side, while Sanket leads our marketing efforts. Our culture is built around collaboration, adaptability, and a shared passion for solving challenges in email marketing.
As we grow, our plan is to hire team members who share our passion for innovation and customer success. We aim to create an environment that values creativity, ownership, and continuous improvement to retain top talent and foster growth.
14. As an Indian entrepreneur, what lessons have you learned about building a world-class product that competes on a global scale?
Focus on your goal and strive to create something impactful. From my experience with MailatMars, I’ve learned that we can build many things, but the key is to focus on minimal, high-quality features and put in your best effort. This approach not only streamlines development but also delivers the best results for users. By staying focused and persistent, we’ve been able to create a product that competes globally, even with limited resources.
15. Finally, where do you see MailatMars in the next five years, and what are your plans for innovation and growth?
In the next five years, I see MailatMars becoming a leading name in email marketing globally. Our goal is to scale the platform to serve millions of businesses, offering cutting-edge features that simplify and enhance email campaigns.
We plan to focus on:
Advanced AI Integration: Enhancing personalization and predictive analytics to help users achieve better conversions.
Global Expansion: Reaching more international markets while ensuring compliance with regional standards.
Team Growth: Building a talented team to drive innovation and improve customer support. Seamless Integrations: Expanding compatibility with other platforms to create a more connected marketing ecosystem.
Our vision is to continue innovating while maintaining affordability and user-friendliness, ensuring MailatMars remains the go-to platform for businesses of all sizes.